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ServiceNow

Common Questions

ServiceNow provides service management for a variety of departments in the enterprise including HR, IT, field service, facilities and more. 

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Triggers

  • New Incident

    Triggers when a new incident is created

  • Update Incident

    Triggers when an incident is updated

  • Close Incident

    Triggers when an incident is closed

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Actions

  • Create Incident

    Create a new incident

  • Update Incident

    Update an existing incident

  • Delete Incident

    Delete an existing incident

  • Get Incidents

    Retrieve the existing incident records