RingCentral is a cloud-based phone system which helps you easily connect your office, remote, and mobile employees under one phone system. It helps you to deliver a secure, hosted phone and fax functionality over the internet for your company.
Triggers
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New SMS
Triggers when a new message is sent or received.
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New Fax
Triggers when a new fax is sent or received
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New Voicemail
Triggers when a new voicemail is received in your account.
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Call Started
Triggers when a new inbound or outbound call is started
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Call Ended
Triggers when an inbound or an outbound call is ended or when the call is disconnected.
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Missed Call
Triggers when an inbound or an outbound call is missed.
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Call Recorded
Triggers when a call is recorded of a specified extension.
Actions
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Create Contact
Add a new personal contact to the user address book.
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Delete Message
Delete an existing message.
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Download Attachment
Download attachment of a specified message.
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Get Call Logs
Retrieve the list of all the call log records.
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Get Company Info
Retrieve information about a particular RingCentral customer account.
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Get Extensions
Retrieve the list of all the extension created for a particular account.
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Get Messages
Retrieve the list of all the messages
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Get Phone Numbers
Retrieve the list of phone numbers
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Get User Contacts
Retrieve the list of user contacts.
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Make Ringout Call
Make a ringout call to a specified recipient from your RingCentral business phone number.
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Send Fax
Send a fax message to a specified recipient.
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Send SMS/MMS
Send a new SMS or MMS message to a specified recipient.
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Update Contact
Update the details of an existing contact
Common Questions
To use any RingCentral actions in your workflow, you will first need to connect RingCentral to Built.io Flow Enterprise.
To do this, drag any RingCentral action listed under RingCentral service on the canvas and click on ‘Add New’ option listed under ‘Authorize RingCentral’ field in the configuration window. You will be prompted to select the environment associated with the application for your RingCentral account in the ‘Select Environment’ field.
Select the environment and click on ‘Allow’. You will now be prompted to login to your RingCentral account, if you are not already logged in.
Once you have logged in to your RingCentral account, you will be redirected to your canvas.
Rename the authorization as per your choice, and click on ‘Add’ link. You can now see added authorization under ‘Authorize RingCentral’ field. Once added, this authorization will be available in all RingCentral actions and triggers.
