Nexmo SMS

Common Questions

Nexmo is a Communications Platform as a Service (CPaaS) that lets you communicate with other users through cloud-hosted voice, SMS, and chat services.



  • Call Status Changed

    Triggers when the status of any call associated with the specified application is changed

  • New Incoming SMS

    Triggers when a new message is received on the specified inbound virtual number (recipient) of your Nexmo account



  • Buy Number

    Buy the specified Inbound Virtual Number

  • Cancel Number

    Cancel the subscription for the specified number

  • Create Application

    Create a new application

  • Delete Application

    Delete the specified application

  • Get Balance

    Retrieve the total credit balance of your Nexmo account

  • Get Applications

    Retrieve some or all applications

  • Get Messages

    Retrieve some or all messages

  • Get Owned Numbers

    Retrieve some or all numbers owned by you

  • Search Available Numbers

    Search for available numbers

  • Send an SMS

    Send an SMS to the specified number

  • Update Application

    Update the details of the specified application

  • Update Number

    Update the details of the specified number

  • Number Insight

    Get insights on the specified Inbound Virtual Number

Common Questions

To use Nexmo SMS in your workflow, you will first need to connect Nexmo SMS to Flow Enterprise. 

To do this, drag any Nexmo SMS action listed under Nexmo SMS service on the canvas and click on ‘Add New’ option listed under ‘Connect to Nexmo SMS’ field in the configuration window. A connection configuration window will appear, as shown below:

Enter values for the fields specified below:


Connection Label (optional): Provide a new name for the connection.

API Key: Enter the API key of your Nexmo account. To retrieve the API key, login to your Nexmo account and navigate to the 'Getting Started' tab.

API Secret: Enter the API secret key of your Nexmo account. To retrieve the API Secret key, login to your Nexmo account, navigate to 'Gettings Started' tab, and click on the 'Show Password' (or eye icon). 


Once you have entered these details, click on 'ADD' button. You will be redirected to the canvas. 

You can now see the added connection under ‘Connect to Nexmo SMS’ field. Once added, this connection will be available in all Nexmo SMS actions and triggers.

In order to create a Nexmo SMS connection, you would need to provide your Nexmo API key and API Secret key to Flow Enterprise. Follow the steps given below to retrieve these keys:

Step 1: Login to your Nexmo account

3-vonage login.png

Step 2: Navigate to the 'Getting Started' tab given on the dashboard.

4- getting started.png

Here, the value of the 'key' field is the 'API Key'.

Step 3: Next, click on the 'Show Password' (or eye) icon to see the 'API Secret Key'.