Intercom offers an innovative CRM application that lets business owners interact with customers. It lets you create and manage contacts, leads, tasks,and accounts and tracks status of each lead.
New Message from a User
Triggers when a new message is added by a user
Contact Added Email
Triggers when an added email is contacted
Reply from a User
Triggers when a user replies
Reply from a Teammate
Triggers when a teammate replies
Note Added to Conversation
Triggers when a note is added to a conversation
Conversation Assigned to Teammate
Triggers when a new conversation is assigned to teammate
Triggers when a new user is created
User Unsubscribed from Email
Triggers when an user is unsubscribed from email
Triggers when a user is tagged
Triggers when a user is untagged
Triggers when a new company is created
To use Intercom in your flow, you will first need to connect Intercom to Built.io Flow Enterprise.
To do this, drag any Intercom action listed under Intercom service on the canvas and click on ‘Add New’ option listed under ‘Authorize Intercom’ field in the configuration window.
You will be prompted to login to your Intercom account, if you are not already logged in. Once you have logged in to your Dropbox account, you will be prompted to authorize Built.io Flow to access the resources of your selected intercom app.
Click on 'Connect'. You will be redirected to the canvas.
Rename the authorization as per your choice and click on ‘Add’ link. You can now see the added authorization under ‘Authorize Intercom’ field. Once added, this authorization will be available in all Intercom actions and triggers.