Mailbox Details

Help Scout is a support management system that allows enterprises to easily manage customer interactions and support requests. This action lets you retrieve the details of a particular mailbox. To achieve this, add this action to your canvas, and configure it. Select the appropriate connection for Help Scout. If you haven’t created a conversation, select ‘Add new’ to create one. 

In the ‘Mailbox ID’ field, enter the ID of the conversation you wish to get the details of. Once you enter the ID, click on ‘Done’ and run the workflow. This will return more details about the specified mailbox.  

mailbox-details

Output:
  • output-arrow help-scout-128 Mailbox Details
    • left-triangle item object
      • left-triangle id integer
      • left-triangle name string
      • left-triangle slug string
      • left-triangle email string
      • left-triangle createdAt string
      • left-triangle modifiedAt string
      • left-triangle folders array