Get Users

Help Scout is a support management system that allows enterprises to easily manage customer interactions and support requests. Using this action, you can retrieve the list of all the users (or users of a particular page) created in your Help Scout account. To achieve this, add this action to your canvas, and configure it. Select the appropriate connection for Help Scout. If you haven’t created a conversation, select ‘Add new’ to create one. 

You can retrieve users of a particular page by entering the page number in the ‘Page’ field. Once you enter the page number, click on ‘Done’ and run the workflow. This will return the current page that was passed, the total number of pages available, the total number of objects, and the collection of user objects of the specified page. 

get-users

Output:
  • output-arrow help-scout-128 Get Users
    • left-triangle page integer
    • left-triangle pages integer
    • left-triangle count integer
    • left-triangle items array
      • left-triangle id integer
      • left-triangle firstName string
      • left-triangle lastName string
      • left-triangle fullName string
      • left-triangle email string
      • left-triangle role string
      • left-triangle timezone string
      • left-triangle photoUrl any
      • left-triangle createdAt string
      • left-triangle modifiedAt string