Get Replies of Specific Topic

Get Satisfaction is a third-party customer service app/community that allows customers to offer feedback, get answers, make suggestions, and get help with products/services. Using this action, you can retrieve the list of all the replies of a particular topic. To achieve this, add this action to your canvas, and configure it. 

In the ‘Topic Slug or ID’ field, specify the ID/slug of the topic. You can get the ID/slug of the topic by calling the API call. Once you enter this name, click on ‘Done’ and run the workflow. This will return the list of all the replies of the specified topic. 


  • output-arrow getsatisfaction-128 Get Replies of Specific Topic
    • left-triangle data array
      • left-triangle author object
      • left-triangle company_promoted boolean
      • left-triangle comment_count integer
      • left-triangle star_count integer
      • left-triangle star_promoted boolean
      • left-triangle comments_url string
      • left-triangle employee boolean
      • left-triangle content string
      • left-triangle topic_id integer
      • left-triangle id integer
      • left-triangle created_at string
      • left-triangle url string
    • left-triangle total integer