Get Replies of Specific Topic

Get Satisfaction is a third-party customer service app/community that allows customers to offer feedback, get answers, make suggestions, and get help with products/services. Using this action, you can retrieve the list of all the replies of a particular topic. To achieve this, add this action to your canvas, and configure it. 

In the ‘Topic Slug or ID’ field, specify the ID/slug of the topic. You can get the ID/slug of the topic by calling the https://api.getsatisfaction.com/topics.json API call. Once you enter this name, click on ‘Done’ and run the workflow. This will return the list of all the replies of the specified topic. 

get-replies-of-specific-topic

Output:
  • output-arrow getsatisfaction-128 Get Replies of Specific Topic
    • left-triangle data array
      • left-triangle author object
      • left-triangle company_promoted boolean
      • left-triangle comment_count integer
      • left-triangle star_count integer
      • left-triangle star_promoted boolean
      • left-triangle comments_url string
      • left-triangle employee boolean
      • left-triangle content string
      • left-triangle topic_id integer
      • left-triangle id integer
      • left-triangle created_at string
      • left-triangle url string
    • left-triangle total integer