Get Product Topics List

Get Satisfaction is a third-party customer service app/community that allows customers to offer feedback, get answers, make suggestions, and get help with products/services. Using this activity, you can retrieve the list of all the topics related to a particular product. To achieve this, add this action to your canvas, and configure it. 

In the ‘Product Name’ field, specify the name of the product. You can get the name of the product by calling the https://api.getsatisfaction.com/products.json API call. Once you enter this name, click on ‘Done’ and run the workflow. This will return the list of all topics related to the specified product. 

get-product-topics-list

Output:
  • output-arrow getsatisfaction-128 Get Product Topics List
    • left-triangle total number
    • left-triangle data array
      • left-triangle author object
      • left-triangle id integer
      • left-triangle slug string
      • left-triangle subject string
      • left-triangle content string
      • left-triangle is_archived boolean
      • left-triangle last_active_at string
      • left-triangle follower_count integer
      • left-triangle created_at string
      • left-triangle url string
      • left-triangle company_id integer
      • left-triangle reply_count integer